FAQ

What makes Korecare Global different from other skincare distributors?
At Korecare Global, we combine our deep expertise in skincare and beauty with an omnichannel approach that keeps us ahead of industry trends. We offer authentic, trend-forward products that comply with Health Canada's rigorous standards. As a Canadian distributor, we pride ourselves on fast and efficient logistics, bypassing customs delays to ensure your operations run smoothly. We are more than just a supplier; we’re your partner in success, offering insights and solutions to meet the evolving demands of the skincare and beauty market.


How do I place an order with Korecare Global?

Once you've registered and logged into your account, browse our extensive product catalog. Add the desired items to your cart, ensuring you meet any minimum order requirements specified on the product pages. When you're ready, proceed to checkout, where you can review your order details before completing the purchase. If you need assistance, our customer service team is here to help.


Do you offer customized solutions for retailers?

We understand that each retailer has unique needs. At Korecare Global, we offer customized solutions that align with your business goals. Whether it’s exclusive product lines, tailored logistics services, or insights on the latest industry trends, we work closely with you to ensure our offerings support your success. Contact us to discuss how we can tailor our services to your specific requirements.


How does Korecare Global ensure product quality?

Quality is our top priority at Korecare Global. All our products are carefully curated and sourced from reputable manufacturers in Korea and Japan. We adhere strictly to Health Canada's standards to ensure that every product meets the highest quality requirements. Our commitment to excellence means you can trust that the products you receive are safe, authentic, and effective.


What are the shipping and delivery options available?

Korecare Global offers fast and efficient shipping across Canada and the United States. We provide various shipping options to meet your needs, from standard delivery to express shipping for urgent orders. You can track your shipment through your account once it has been dispatched, ensuring you stay informed every step of the way.


Can I request specific products to be added to your catalog?

We’re always looking to expand our offerings with products that meet the needs of our customers. If you have a product in mind that you’d like to see on our site, please visit our Contact Us page and provide as much detail as possible, and our team will review your request. While we can't guarantee every product will be added, we value your input in helping us improve our catalog.


Do you have a minimum order requirement?

Yes, we do have minimum order requirements for our products. These vary depending on the item, so please refer to each product page for specific details. Meeting these requirements ensures we can maintain competitive pricing and efficient logistics for all our customers.

How can I stay updated on new arrivals and industry trends?
To stay updated on the latest arrivals, industry trends, and special offers from Korecare Global, we recommend subscribing to our newsletter. You can sign up through our website, and we’ll send you regular updates directly to your inbox. Additionally, follow us on our social media channels for real-time announcements and insights into the skincare and beauty industry.